Returns & Exchanges
At NoviraOplulencesShop, we want you to feel confident in your beauty journey; if you are not completely satisfied with your purchase, we offer a 30-day return policy for unused and unopened products. Our team is dedicated to ensuring your experience remains as luxurious and seamless as our skincare collections.
Initiate Your Request
Contact our concierge support team via email with your order number and the reason for your return to receive a pre-paid shipping label.
Prepare the Package
Carefully place the unopened beauty products in their original luxury packaging to ensure items are protected from damage during transit.
Ship the Items
Affix the provided return label to your parcel and drop it off at any authorized courier location within 7 days of receiving your authorization.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing